Frequently asked questions
Operated by AI Draw Kit. Product: Prepaid credits for AI image generation services.
A little clarity.
A lot of possibility.
Everything you need to find your feet.
How does the daily free allowance work?
Each visitor can request up to three free images per UTC day across all tools. Browser, device and network safeguards apply; visitors on the same public IP share the free allowance. Daily site capacity is limited, and unused free requests do not carry over. Explore image tools
How do paid credits work?
Each paid image reserves 2 credits. Credit packs are one-time purchases without automatic renewal. Paid requests have reserved daily capacity, but are still subject to total capacity and rate limits. Credit packs
What happens if an image fails?
Paid credits are returned automatically when a request fails or times out. Free requests and site capacity are measured conservatively after a request is admitted; an unsuccessful attempt may still use today's allowance.
How do I recover my activation code?
Use the recovery form with your PayPal payment email and capture ID (not the checkout order ID). If you cannot find those details, contact support. Never email your activation key or password. Recover a code
Can I get a refund?
Request a full refund within 7 calendar days of purchase if all credits from that order remain unused. We charge no additional refund fee. Contact support@aidrawkit.com; we respond within 48 hours. Mandatory consumer rights still apply. Refund policy
How are prompts and images handled?
Live generation sends the required prompt to the image provider. Agnes receives prompt text for AI screening alongside local keyword filtering. Photo tools additionally send uploaded photos to Agnes for portrait screening before editing. Photos of minors, celebrities and public figures are refused; uncertain photo screening blocks generation. Screening cannot guarantee perfect age or identity recognition. Avoid submitting sensitive information. Provider copies follow their own policies; see the privacy page for service retention details. Privacy policy
Are the examples real generated images?
The example areas currently contain clearly labelled placeholders and suggested prompts. They must be replaced with real reviewed outputs before being presented as samples of model quality.